• Home
  • Patient Documentation
  • Provider Documentation
  • My Account
  • Home
  • Patient Documentation
  • Provider Documentation
  • My Account
  • OneCare User Guide 
  • Preference and Administrative Feature
    • Control Access Verification Process 
    • View and Edit Profile
    • Change Password 
  • Using OneCare
    • Access and Share Medical Records
    • View or download your medical records 
    • Sign up for a OneCare patient account 
    • Care Plan
    • View all your appointments 
    • Schedule Visits/Appointments 
    • Billing
    • Authorize Access to your Medical Records 
    • Messaging
    • Access Delegation
    • Access Logs
    • Insurance
    • Feedback
    • Notifcations

OneCare User Guide 

With OneCare, you have access to a wide range of beneficial services that help connect you to your medical team, making it easier to manage your health and that of your kids without having to constantly visit the hospital when not necessary. 

Connect with your healthcare team: 
  • Schedule or request appointments for in-person visits 
  • Schedule e-visits  
  • Chat with your doctors on the go 
  • Email your provider with questions and/or concerns 
  • View summaries of all your visits 
Manage your health: 
  • View test results securely 
  • Download medical records 
  • Update allergy information and other special conditions 
  • Request prescription refills and update medications 
  • Grant access permission to multiple hospitals and other healthcare providers 

Optimize your appointments: 
  • Schedule an appointment in advance 
  • Set a reminder to be notified ahead of an appointment  
Help manage the healthcare of your family: 
  • Track their appointments 
  • Track your kids’ immunizations 
  • Manage their access permissions 
  • Update care details 
Manage your account: 
  • View all outstanding payments 
  • Make payments online conveniently 
  • View claims for services covered by your insurance 
  • Update your insurance information 

Was this helpful?

3 Yes  0 No
Related Articles
  • Access Logs
  • Using OneCare
  • Preference and Administrative Feature
  • Messaging
  • Notifcations
  • Authorize Access to your Medical Records 

Didn't find your answer? Contact Us

Up Next
Preference and Administrative Feature
©2023 Innovastra Limited. All Rights Reserved