The healthcare facility’s radiology unit/department uses imaging technology to take images of body parts to be used in the diagnostic and treatment phase of a patient’s health care. Providers send out requests to the radiologist specifying the images required and the preliminary diagnosis to serve as a guide for the radiographers when taking images and for the radiologists, as a guide when reading the images and putting together reports.
- Click on Radiology Orders from the menu
- Select Request Orders
- Navigate to New Orders on the taskbar at the top
- Click on + Add Order at the top right corner of the page
- Search and select patient and lab technician names
- Search and select test package(s), and click on + Add after each package selection to fill out the necessary information
- Add a Statement for Lab Order if necessary
- Click on Save to send the request
The submitted lab orders can be viewed and the invoices created can be printed.
- A list of all orders submitted by a user is displayed under the total records, along with certain information, including the payment status
- Click on the three-dotted icon corresponding to an order
- Select View to view full information on an order
- Select Print Invoice to print the invoice generated for an order
The radiographers and radiologists on their end can view and act on the order requests sent to them.
- Click on Radiology Orders from the menu
- Select Process Orders
- Navigate to New Orders on the taskbar at the top
- Search for an order by patient name or scroll through the list displayed to find the order to be attended to
- Click on the three-dotted icon corresponding to the order
- Select View to view complete order information
- Select Cancel and click on Confirm in the pop-up dialogue box to cancel a radiology order
- Select Process and click on Confirm in the pop-up dialogue box to start processing the order. The order will move to the In-progress orders list
- Select Print Invoice to print the radiology order invoice
Note: A paid order cannot be canceled, and an unpaid order cannot be processed.
Canceled orders can be viewed by navigating to Cancelled Orders in the taskbar at the top.
The radiology orders that have been paid for and are under processing can be viewed and further actions associated with the processing can be carried out on them.
- Click on Radiology Orders from the menu
- Select Process Orders
- Navigate to In-progress Orders on the taskbar at the top
- Search for an order using the patient’s name or scroll through the list displayed to find the order to be attended to
- Click on the three-dotted icon corresponding to the order
- Select View to view Patient Record, Patient Lab Details, and Patient Order Panel
- Select Upload to upload images and reports
The Lab orders that have been completed are moved to the list of Completed Orders. At this stage, the images and reports are ready to be viewed and downloaded.
- Click on Radiology Orders from the menu
- Select Process Orders
- Navigate to Completed Orders on the taskbar at the top
- Search for an order by patient name or scroll through the list displayed to find the order of interest
- Click on the three-dotted icon in the Actions column corresponding to the order
- Select View/Print Result
- Click on Select Dicom Images and select the image to view from the list of documents
The providers can also keep track of the progress of radiology orders they have placed and download/view the reports and images for review when it is uploaded.
- Click on Radiology Orders from the menu
- Select Request Orders
- Navigate the taskbar at the top to:
- In-progress Orders, to see the orders placed by a provider, that are being processed
- Completed Orders, to view the orders that have been completed
- Canceled Orders, to see the orders that have been canceled
Note: At every stage, in the Lab Status column, each order’s payment status and process status at that point are stated.